Responsible gambling at Gamblezen
Start playingMost people who open this page are checking on their own play, or on someone else's. That's worth doing before it becomes a problem, not after. Gamblezen is built for entertainment, and this page sets out what that means in practice for players aged 18+.
The honest framing
Gambling carries a real cost of losing, every time you play, regardless of the game or the site. Treating it as a way to cover a bill, recover a previous loss, or fund anything essential is where trouble usually starts. If a session is being used to chase a feeling rather than for its own sake, that's the moment to stop and look at it honestly.
Behaviour that should worry you
None of these on their own are proof of a problem, but together they're a pattern worth taking seriously:
- Chasing losses with bigger stakes than you'd normally play
- Borrowing money, or using funds set aside for bills, to keep playing
- Hiding the amount of time or money spent from people close to you
- Feeling irritable or anxious when you try to cut back
- Losing track of time or missing obligations because of a session
Self-assessment
A short check, answered honestly, tells you more than any general advice:
- Have you tried to cut back and found it harder than expected?
- Do you play longer, or stake more, than you planned to?
- Has anyone close to you commented on how much time or money you spend?
- Do you gamble to escape stress rather than for enjoyment?
- Have you missed a payment or an obligation because of gambling?
- Do you feel you need to gamble to feel normal?
More than one "yes" is a reason to use the tools below, or to speak to one of the organisations further down this page.
Deposit and time controls
We offer self-exclusion: contact our support team and set a break of anywhere between six months and five years, during which your account stays closed for the period you choose. Setting a personal budget and a session limit before you start playing – and sticking to it regardless of how a session goes – is worth doing whether or not a formal tool enforces it for you.
Where to get help in the UK
Free, confidential support exists outside this site, and none of it requires you to have a problem confirmed before you use it. GamCare runs the National Gambling Helpline on 0808 8020 133, free and available 24/7. BeGambleAware offers information and support for anyone affected by their own or someone else's gambling.
For a break that covers every licensed site at once rather than just one, GamStop handles UK-wide self-exclusion. Gordon Moody provides residential and online treatment for more serious cases.
Blocking software
Gamban blocks gambling sites and apps across your devices. BetBlocker does the same and is free to use on most platforms – both work independently of any single operator's account settings.
Protecting minors
Gamblezen is restricted to players aged 18+. If a device you use is shared with a minor, parental-control software such as Net Nanny or Qustodio can stop gambling sites being reached from that device altogether.
Getting in touch
For questions about anything on this page, write to [email protected]. If you're worried about your own play right now, the organisations above are quicker and better placed to help than we are.
Gambling should be entertainment, not a chore.
This site is for players aged 18 and over (18+) only. If gambling ever stops feeling like entertainment, free and confidential help is available at BeGambleAware.org.